WIG ORDER POLICY

WIG ORDER+SHIPPING & RETURN POLICY

PLEASE READ BEFORE PURCHASING

A photocopy of your driver’s license and a signed Wig Agreement are required to process all wig orders.

Standard orders are fulfilled within 7-14 business days after the date of purchase. Business days are Monday-Friday, excluding all holidays.

Rush orders are fulfilled within 7 business days. You have the option to rush any order for a fee of $75.

A SHIPPING FEE IS APPLIED TO EACH ORDER

A tracking number will be provided to you via email once your order has been shipped. We are not responsible for your package after it is with the post office carrier.

NO REFUNDS; NO EXCHANGES

WIG ORDER PROCESS

Due to time and precision that goes into each unit, our processing time is 7-14 business days. We will post on social media when we have units in stock and ready for purchase.

  • IF YOU NEED YOUR WIG BY A CERTAIN DATE PLEASE ORDER IN ADVANCE. WE DO NOT DO SPECIAL ORDERS FOR BIRTHDAYS, HOLIDAYS ETC.
  • WE DO NOT MAKE UNITS WITH OUTSIDE HAIR/HAIR THAT IS NOT PURCHASED FROM OUR WEBSITE.
  • YOU CAN NOT BOOK A WIG INSTALL UNTIL YOU RECEIVE YOUR ORDER FROM stylesbymsmari.com WE DO NOT INSTALL WIGS THAT ARE NOT PURCHASED FROM OUR WEBSITE.
  • ALL CUSTOMIZATION IS OPTIONAL. YOU MUST SELECT AN OPTION FROM EACH TAB. CUSTOM LACE WIG TAB MUST MATCH YOUR BUNDLE OPTIONS TAB (LACE FRONTAL WIG/12” LACE FRONTAL)

After your order is placed you will receive an email asking you to sign a document confirming you are aware of your purchase, as well as a request for a picture of your photo I.D. Please sign the document and email it back to ceohairbymsmari@gmail.com within 24 hours. Failure to sign and send back with a picture of your photo I.D will result in a cancellation of your order and a refund. Please understand that all requests above are protective measures for myself as well as my business.